Thank you for choosing SOMARKA ENTERPRISES! Our Shipping and Delivery Policy outlines the details of the delivery process for the products you order from our website.
1. Shipping Partner:
To ensure effective, reliable, and safe delivery, we are shipping our products to our customers ourselves.
2. Delivery Timeframe:
Orders are typically processed and shipped within 5-7 business days after payment confirmation. Once the order is shipped, the estimated delivery time is 7-10 days. Please note that delivery times may vary based on factors such as your location and any unforeseen circumstances.
3. Tracking Information:
Upon shipment, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your delivery.
4. Shipping Charges:
Shipping charges are calculated based on the weight of your order and your location. The shipping cost will be displayed during the checkout process.
5. Order Confirmation:
After placing an order, you will receive an email confirming your order details. Please review this confirmation and contact us immediately if there are any discrepancies.
6. Address Accuracy:
It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. Somarka Enterprises is not responsible for any delays or issues arising from incorrect addresses.
7. Delayed or Lost Shipments:
While we strive to ensure timely deliveries, unforeseen circumstances such as weather conditions or logistical challenges may cause delays. If your shipment is significantly delayed or lost, please contact our customer support team, and we will assist you in resolving the issue.
Contact Information:
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer support team at [somarkaenterpises@gmail.com]